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Salesforce Salesforce-Sales-Representative Exam Syllabus Topics:

Topic	Details
Topic 1	Customer Engagement: In this topic, Salesforce Sales Professionals explore how to demonstrate thought leadership to shift customer perspectives and align solutions with needs. Moreover, the topic focuses on leveraging multiple touchpoints builds prospect interest, while nurturing relationships enhances product adoption.
Topic 2	Planning: In this topic, Salesforce Sales Professionals examine the elements of territory planning, such as account segmentation and prioritization. The focus of this topic is on creating approaches to engage key accounts effectively and developing robust business relationships with essential roles and personas.
Topic 3	Forecasting: In this topic, Salesforce Sales Professionals assess forecast accuracy to drive opportunity consistency and evaluate risks and opportunities in business deals. Understanding key inputs for the forecasting process helps optimize predictions, an essential skill for the Salesforce Certified Sales Representative Exam.
Topic 4	Customer Success: While covering this topic, sales professionals identify actions required for order booking and fulfillment. Recognizing the post-sales customer journey and assessing expected and realized value ensures alignment with customer goals, a vital area of knowledge for the exam.
Topic 5	Deal Management: Salesforce Sales Professionals learn to qualify prospects and progress them through sales stages. In this topic, emphasis is placed on understanding customer goals, challenges, and initiatives to present tailored value propositions. Identifying obstacles, gaining commitment, and finalizing contracts are integral steps to successful deal management, a crucial focus area of the exam.

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Exam Dumps Salesforce-Sales-Representative Collection | Excellent Salesforce Certified Sales Representative 100% Free Latest Braindumps Sheet

There are Salesforce Certified Sales Representative (Salesforce-Sales-Representative) exam questions provided in Salesforce Certified Sales Representative (Salesforce-Sales-Representative) PDF questions format which can be viewed on smartphones, laptops, and tablets. So, you can easily study and prepare for your Salesforce Certified Sales Representative (Salesforce-Sales-Representative) exam anywhere and anytime. You can also take a printout of these Salesforce PDF Questions for off-screen study.

Salesforce Certified Sales Representative Sample Questions (Q78-Q83):

NEW QUESTION # 78
A sales representative wants to prioritize their leads based on the likelihood to buy.
Which leads should be given the highest priority?

A. Sales-qualified
B. New-unqualified
C. Marketing-qualified

Answer: A

Explanation:
Sales-qualified leads are leads that have been vetted by both marketing and sales teams and have expressed a clear interest in buying. They have gone through the stages of lead generation, lead nurturing, and lead qualification, and have met the criteria for being ready to buy. Sales-qualified leads should be given the highest priority, as they are the most likely to convert into customers and generate revenue. References:
* Cert Prep: Salesforce Certified Sales Representative, unit "Sales Strategy and Planning".
* The Ultimate Guide to Lead Prioritization, section "Focus on inbound leads".

NEW QUESTION # 79
How does a sales representative determine if a customer might be a valid prospect for the product?

A. Uncoverwhat the customer is planning to do and the executive staff's purchasing preferences.
B. Review the customer's website and tell the prospect that the product will solve their problems.
C. Understand the customer's pain points and what they attempted in the past that was unsuccessful.

Answer: C

Explanation:
Understanding the customer's pain points and what they attempted in the past that was unsuccessful is a way to determine if a customer might be a valid prospectfor the product. This helps to identify the customer's needs, challenges, goals, and motivations, as well as to assess their fit and readiness for the product. This also helps to position the product as a solution that can address their pain points and provide value.References:
https://www.salesforce.com/resources/articles/sales-process/#qualify

NEW QUESTION # 80
How should a sales representative identify and generate new additions to the pipeline?

A. Conduct product demos.
B. Attend industry conferences.
C. Provide customer support.

Answer: B

Explanation:
Attending industry conferences is how a sales rep should identify and generate new additions to the pipeline.
A pipeline is a set of opportunities or potential customers that a sales rep is pursuing or managing in order to close sales. Attending industry conferences helps to network with prospects or customers who are interested or involved in the same field or market as the sales rep, as well as to showcase their products or services, generate leads, and build relationships.

NEW QUESTION # 81
A sales representative worked with a primary account for the past year. They want to make sure they continue providing the best possible service and value to the customer.
How can the sales rep comprehensively assess the effectiveness of their account management strategy?

A. Customer satisfaction surveys
B. Performance reviews with their team
C. Key performance indicators (KPIs)

Answer: C

Explanation:
Key performance indicators (KPIs) are measures that can help the sales rep comprehensively assess the effectiveness of their account management strategy. KPIs are quantifiable metrics that reflect how well the sales rep is achieving their account management goals and objectives, such as revenue growth, customer retention, customer satisfaction, cross-selling, upselling, etc. KPIs help to track progress, identify strengths and weaknesses, and improve performance. Reference: https://www.salesforce.com/resources/articles/account-management/#account-management-kpis

NEW QUESTION # 82
A junior sales representative engages with key accounts to understand their pain points, current solutions, and future goals.
Which skill is the sales rep growing?

A. Business acumen
B. Sales acumen
C. Product knowledge

Answer: A

Explanation:
Business acumen is the ability to understand the business environment, the customer's industry, and the customer's specific challenges and goals. A junior sales representative who engages with key accounts to understand their pain points, current solutions, and future goals is growing their business acumen skill. By doing so, they can better align their product or service with the customer's needs and expectations, and create more value for them. Business acumen is one of the core competencies of a sales professional, as it helps them build credibility, trust, and rapport with the customer, and differentiate themselves from the competition. Reference:
Cert Prep: Salesforce Certified Sales Representative, unit "Build and Maintain Relationships with Key Accounts"
[Sales Rep Training], unit "Prepare Your Team to Sell Successfully"

NEW QUESTION # 83
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Exam Dumps Salesforce-Sales-Representative Collection & Salesforce-Sales-Representative Latest Braindumps Sheet

Salesforce Salesforce-Sales-Representative Exam Syllabus Topics:

Exam Dumps Salesforce-Sales-Representative Collection | Excellent Salesforce Certified Sales Representative 100% Free Latest Braindumps Sheet

Salesforce Certified Sales Representative Sample Questions (Q78-Q83):

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